|
|
24 Hour Helpline
0870 2700 123
To Support and Empower women and children suffering from violence and abuse.
• Empower women and children to have choices.
• Reach out to provide support and safe accommodation in the community.
• Accessible 24 hours a day, every day.
• Combat abuse through awareness raising, research and education.
• Campaign to influence the local and national agenda.
• Develop strong and sustainable partnerships.
Seek excellence in governance.
Increase organisational capacity and sustainability.
Diversify services and areas of operation.
• Self Help/Choice: Stafford Women's Aid is committed to the principle of self help and self-determination and encourages women seeking advice, information, support or refuge to determine their own futures, whether this involves starting a new life elsewhere or returning home. Two key concepts in our work are Choice and Empowerment.
• Women Only Organisation: Stafford Women's Aid is run by women for women, children and young people in order to provide a safe and appropriate service, which focuses on individual needs.
• Accessibility: Stafford Women's Aid is committed to 24hr emergency availability, 365 days a year. Where possible we will accommodate or find refuge accommodation for women and their children seeking a safe place free from violence, abuse and control.
• Valuing Diversity: Stafford Women's Aid values individuality and diversity and strives not to discriminate against any woman or child on the grounds of age, ethnic origin, class, religion, culture, nationality, disability, HIV/AIDS, sexuality, mental health, drug or alcohol issues. Policies relate to all areas of service delivery and staff are regularly given updated training.
• Confidentiality, Honesty and Trust: Stafford Women's Aid recognises that confidentiality is a central element of providing a safe resource for women and children experiencing or fleeing Domestic Violence. Where there are issues of concern, for example in the case of child protection, confidentiality may need to be breached. Wherever possible this will be done with the cooperation of the service user. We strive to provide an open, honest environment to promote a trusting working relationship.
• Service user inclusion: Stafford Women's Aid aims to include all women and children who use our service. This will be done through our comprehensive complaints policy and feedback forms and also through a culture of listening to women and children service users and through evaluation and consultation of user groups.
• Commitment to staff development and professionalism: Stafford Women's Aid is committed to staff development and this is demonstrated through encouraging training, supervision and professional opportunity wherever possible. Stafford Women's Aid employees are expected to behave professionally and appropriately at all times and to promote our organisation and those that use the service. Policies relating to training, supervision and professionalism are provided to every staff member and are available to service users.
Staffordshire Women's Aid is a registered charity and a voluntary organisation which has provided a place of safety for women and children escaping domestic violence for almost
25 years.
Staffordshire Women's Aid is affiliated to Women's Aid Federation of England (WAFE), the largest organisation in Britain that researches and develops work around good practice in dealing with domestic violence. Staffordshire Women's Aid is guided by Women's Aid Federation of England’s Values, principles and Codes of Practice.
To believe women and children’s experiences of abuse.
To support empowerment and self-help.
To care for the emotional, educational and development needs of children affected by abuse.
To challenge discrimination and promote equal opportunities.
To provide women for women’s services.
Copyright 2009 © Staffordshire Women's Aid
Registered Charity Number: 505728
| |Info | Accessibility | Links
|
